1. Send an email with detailed description and clear pictures to [email protected], make sure we can know which spare parts you need.
2. The spare parts you need must belong to our products in stock.
QUESTIONS & ANSWERSAsk a Question
Do you have to buy it first then send the email?
Please send email first, So that we can check if we have this. Then place an order after receiving our reply.
Is it possible to have a spare core of a cube shipped as a spare part? If not, how can I order just the core of a cube? I accidentally stripped a screw.
If you need a screw, you can buy one spare part. If you want a part which include 6 screws, 6 springs, 6 center pieces, 6 center caps and a core, you should pay more.